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Returns Policy

We offer 100% satisfaction guaranteed. If you are in any way dissatisfied with the products you have ordered, we will exchange them for another product of the same value, or apply a credit towards your next order.

 

How much time do I have to return my item?

  • Within 15 days of receipt of your shipment

 

How should I return my ítem?

  • In original condition
  • In the original packaging, with tags attached
  • We accept a maximum of 3 (three) items returned per order.

 

Are there any charges for return?

  • There are no charges for return.
  • Original shipping charges are non-refundable.
  • You are responsible for return shipping charges.

 

How soon will we process a return?

  • Once your return is received and inspected, we will send you an email notification. It takes up to 7 business days to process a return.
  • We normally issue a Gift Certificate for your return. If you prefer a refund instead, please email us right after receiving the Gift Certificate, not before.

 

How do I return?

  • Enter your order number and email address in the required fields and click “Start a Return.”
  • Follow the screen instructions and select the items you want to return.
  • You will get a confirmation email with shipping guidelines.

 

What items are non-refundable?

  • Promotional and clearance items.
  • Free items

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