We offer 100% satisfaction guaranteed. If you are in any way dissatisfied with the products you have ordered, we will exchange them for another product of the same value, or apply a credit towards your next order.
How much time do I have to return my item?
- Within 15 days of receipt of your shipment
How should I return my ítem?
- In original condition
- In the original packaging, with tags attached
- We accept a maximum of 3 (three) items returned per order.
Are there any charges for return?
- There are no charges for return.
- Original shipping charges are non-refundable.
- You are responsible for return shipping charges.
How soon will we process a return?
- Once your return is received and inspected, we will send you an email notification. It takes up to 7 business days to process a return.
- We normally issue a Gift Certificate for your return. If you prefer a refund instead, please email us right after receiving the Gift Certificate, not before.
How do I return?
- Enter your order number and email address in the required fields and click “Start a Return.”
- Follow the screen instructions and select the items you want to return.
- You will get a confirmation email with shipping guidelines.
What items are non-refundable?
- Promotional and clearance items.
- Free items